Customer Care
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Activity overview
Latest activity by Customer Care-
Customer Care created an article,
Easter Promo 2026 Terms & Conditions
Promotion Schedule Promotion Gift Card Exchange’s Easter Promotion 2026 offering GCX+ members 4 multiplied Points on the purchase of selected gift cards. No Points will be allocated if Credit ...
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Customer Care created an article,
St. Pat's 2026 Uber Promotion
Promotion Schedule Promotion 2026 St. Pat's Promotion offering 10.0% off the cost of eligible gift card(s) Uber and Uber Eats Promotion Period It will open on Monday, 16th March 2026, and close ...
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Customer Care created an article,
Fathers Day Competition 2025
Winners Prize Winner Prize Winner Jing Wen Jan Maclennan $500 Fastrack Gift Card $500 Fastrack Gift Card Official Draw DetailsThe official draw was conducted by GCX Group Pty Ltd with complet...
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Customer Care created an article,
Why was my account suspended?
Websites and online platforms, including ours, sometimes temporarily suspend accounts as a protective measure. These suspensions are not necessarily an accusation of wrongdoing but are often trigge...
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Customer Care created an article,
Mid-Year 2025 Promotion
Promotion Schedule Promotion 2025 Mid-Year Promotion offering up to 9.0% off the cost of eligible gift card featuring promotion coupon codes Promotion Period It will open on Monday, 21st July 2...
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Customer Care created an article,
Black Friday 2024 Promotion
Promotion Schedule Promotion 2024 Black Friday Promotion offering up to 10.0% off the cost of eligible gift card featuring promotion coupon codes Promotion Period It will open on Friday, 1st ...
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Customer Care created an article,
Forgot your password?
No worries, only the email account holder can reset it. Here's how to do it: 1. Locate and click the "Login" button in the global navigation. 2. Enter the email address associated with the account...
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Customer Care created an article,
$100 Monthly Draw - New Customer Promotion
Promotion New Customer Promotion: Anyone that is not an existing Gift Card Exchange (“GCX”) customer can enter a monthly draw to win a GCX Exchange Card prize by providing limited personal deta...
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Customer Care created an article,
The best solution for buying a gift card for a visually impaired or low vision recipient.
If your objective is to make accepting a gift card as easy as possible for someone with vision impairment, you should choose the option with the fewest touchpoints. Option 1: Deliver an auto-act...
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Customer Care created an article,
Resolving Direct Deposit Issues
Problem: I paid for my order, but I haven't received my gift cards. If you have yet to receive your gift cards after making a payment, there could be a few reasons for the delay. Here are the mos...