Customer Care

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  • How do I check my orders

    You can find a summary of your orders in My orders., which can be found: Login > My account > My orders. In My orders, you will have a list of your latest orders. Select the order you would like to...

  • Redeeming an 'Exchange Gift Card'

    When an ‘Exchange Gift Card’ is purchased, you are effectively gifting a CREDIT value. The value of the ‘Exchange Gift Card is credited to the recipient’s account. The recipient can use this credit...

  • I can’t remember my account details.

    Please contact us via our Chat or email with your First & Last name. Note, all accounts start with your email address.

  • How can I delete my account?

    If you wish to delete your account, please make your request via our Chat or email us.

  • Can I change my email and mobile number in my account?

    Please refer to MY DETAILS Email – Your email can be edited and saved. Mobile – Prior to your first purchase, your mobile number may be Edited. For security reasons, once you have made your first p...

  • How do I check the expiry of my Gift Card?

    In ‘MY WALLET’ beneath the displayed card, the expiry will be stated.

  • I haven't received my Gift Card?

    If you purchased the card for yourself, Please check ‘MY ORDERS’ to make sure the system has recognized and accepted your purchase. If your purchase is there, then check ‘MY WALLET’, the card shoul...

  • Can I return a Gift Card?

    Unfortunately, once you have received a Gift Card it can’t be returned.

  • Do I need an account to purchase a Gift Card?

    Yes, to purchase a Gift Card, you need to sign up for an account using your email or mobile number. This requirement is in place to provide extra security and ensure that the gift card is delivered...

  • Increase Employee Performance And Decrease Your Tax Bill All In One Go.

    Traditional incentives for skilled employees largely focus on competitive pay. Increase the pay and that’s enough to show you appreciate them and for them to stick around and work hard. Well, that ...