Customer Care
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Recent activity by Customer Care-
Why can't you earn GCX+ points and use a discount code?
Unfortunately, you can’t earn points when you receive a discount. Typically, discount codes will override the points system. Customers are free to assess both offers before choosing to use either t...
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How much are GCX+ points worth?
For every $100 you spend, you will receive 140 points (1.4%). Get more from GCX+ when you stack your points by purchasing gift cards using your favourite credit card rewards program.
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Why can’t I see my exclusive brands?
Exclusive brands are only visible to GCX+ members. If you are a member of GCX+, log in to your account, and you will see them on the buy gift cards page. You can identify exclusive brands with the ...
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How do I log into my GCX+ Account?
Logging into GCX+ is done the same way as logging into GCX. Look for the login button in the global navigation or head to the login page and sign in using you account credtiatials. Once logged i...
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How do I redeem my points?
You can redeem your points by visiting My Account > My Points My points page gives you the ability to nominate how many points you want to convert into credits. You can convert points into dol...
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What is GCX+?
GCX+ is our loyalty program. We think generosity makes the world go round, which is why we like to practise what we preach. When you join GCX+, every time you buy a GCX gift card, we give you a l...
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Black Friday Promotion 2023
Promotion Schedule Promotion 2023 Black Friday Promotion offering 6.0% off the cost of any eligible gift card purchase Promotion Period Opening at 12.00am Monday 13th November 2023 and clos...
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Fathersday Promo 2023
Promotion Schedule Promotion 2023 Father’s Day Promotion offering 5.0% off the cost of any eligible transaction Promotion Period Opening at 12.00am Friday 1st September 2023 and closing...
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What to do when a recipient doesn’t accept your gift card.
If you question whether or not the recipient accepted your gift card, we have a simple process to check and then send a follow-up email. 1. Check the Status When you purchase a gift card for ...
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Mothers Day Competition 2023
Terms & Conditions Competition Schedule Promotion 2023 Mother’s Day Gift Competition Promotion Period Opening at 12.00am Monday 1st May 2023 and closing at 11.59pm Monday 15th May 2023 ...