Customer Care

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Recent activity by Customer Care Recent activity Votes

  • How do I check the expiry of my Gift Card?

    1. Redeem
    2. FAQ's

    In ‘MY WALLET’ beneath the displayed card, the expiry will be stated.

    • Customer Care
    • Updated
    • 3 followers
    • 2 comments
    • -1 votes

  • I haven't received my Gift Card?

    1. Receive
    2. FAQ's

    If you purchased the card for yourself, Please check ‘MY ORDERS’ to make sure the system has recognized and accepted your purchase. If your purchase is there, then check ‘MY WALLET’, the card shoul...

    • Customer Care
    • Updated
    • 15 followers
    • 3 comments
    • -2 votes

  • Can I return a Gift Card?

    1. Receive
    2. FAQ's

    Unfortunately, once you have received a Gift Card it can’t be returned.

    • Customer Care
    • Updated
    • 3 followers
    • 3 comments
    • -1 votes

  • Do I need an account to purchase a Gift Card?

    1. Buy
    2. Articles

    Yes, to purchase a Gift Card, you need to sign up for an account using your email or mobile number. This requirement is in place to provide extra security and ensure that the gift card is delivered...

    • Customer Care
    • Updated
    • 3 followers
    • 0 comments
    • 1 vote

  • Increase Employee Performance And Decrease Your Tax Bill All In One Go.

    1. Business
    2. FAQ's

    Traditional incentives for skilled employees largely focus on competitive pay. Increase the pay and that’s enough to show you appreciate them and for them to stick around and work hard. Well, that ...

    • Customer Care
    • Updated
    • 2 followers
    • 1 comment
    • -1 votes

  • Can I merge two accounts?

    1. Account
    2. FAQ's

    We can help, please contact customer service. > contact us  Reminder to provide us with the account details you wish to merge.

    • Customer Care
    • Updated
    • 6 followers
    • 4 comments
    • -1 votes

  • How do I redeem my gift card?

    1. Redeem
    2. FAQ's

    For in-store. Go to Giftcardexchange >  Login > My Account > My Wallet. In My wallet, you will see all your available gift cards. Click on your gift card and activate your card if it is not already...

    • Customer Care
    • Updated
    • 8 followers
    • 4 comments
    • -5 votes

  • Where is my gift card stored?

    1. Receive
    2. FAQ's

    A Gift Card is always stored in your wallet. You can access your wallet by logging into Login> My Wallet.  A Gift Card can only appear in your wallet if you purchased the card for yourself or you w...

    • Customer Care
    • Updated
    • 11 followers
    • 2 comments
    • 2 votes

  • How do I accept my gift card?

    1. Receive
    2. FAQ's

    You can receive a gift card by SMS, email or both. The process to accept your gift card is the same.  Click on the link in either the email or SMS. It will launch the login or sign up page. If you ...

    • Customer Care
    • Updated
    • 20 followers
    • 0 comments
    • -2 votes

  • My friend hasn’t received their gift card, what can I do?

    1. Receive
    2. FAQ's

    There could be a couple of reasons why someone hasn’t received a gift card. Here are the most common reasons and solutions.  Check that the Gift was sent to the correct email and or mobile number....

    • Customer Care
    • Updated
    • 4 followers
    • 1 comment
    • -2 votes