Customer Care
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Recent activity by Customer Care-
How do I redeem my points?
You can redeem your points by visiting My Account > My Points My points page gives you the ability to nominate how many points you want to convert into credits. You can convert points into dol...
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What is GCX+?
GCX+ is our loyalty program. We think generosity makes the world go round, which is why we like to practise what we preach. When you join GCX+, every time you buy a GCX gift card, we give you a l...
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Black Friday Promotion 2023
Promotion Schedule Promotion 2023 Black Friday Promotion offering 6.0% off the cost of any eligible gift card purchase Promotion Period Opening at 12.00am Monday 13th November 2023 and clos...
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Fathersday Promo 2023
Promotion Schedule Promotion 2023 Father’s Day Promotion offering 5.0% off the cost of any eligible transaction Promotion Period Opening at 12.00am Friday 1st September 2023 and closing...
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What to do when a recipient doesn’t accept your gift card.
If you question whether or not the recipient accepted your gift card, we have a simple process to check and then send a follow-up email. 1. Check the Status When you purchase a gift card for ...
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Mothers Day Competition 2023
Terms & Conditions Competition Schedule Promotion 2023 Mother’s Day Gift Competition Promotion Period Opening at 12.00am Monday 1st May 2023 and closing at 11.59pm Monday 15th May 2023 ...
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I’ve been scammed, what can I do?
Go to your bank because they need to be notified. Plus, they have the power to suspend your account based on suspicious activity much earlier than they do. Report the scam at cyber.gov.au or sca...
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Strategy of scammers
No person is exempt from experiencing a scam. Scammers are clever and employ psychological tactics to hijack rational thought. These are some things to look out for… Trust – e.g., posing as bran...
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How we protect you
We shut down suspicious activity as soon as possible. Often saving our customers thousands!! How? In short, awesome tech and incredible humans. Our awesome tech We’ve invested in world-class so...
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Are you being scammed?
ONLY scammers … ask you to buy gift cards to pay a debt or for services will send ‘one time passcode’ (OTP) confirmations multiple times within a 20-minute window will ask you to pay for s...