Customer Care
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Recent activity by Customer Care-
I’ve been scammed, what can I do?
Go to your bank because they need to be notified. Plus, they have the power to suspend your account based on suspicious activity much earlier than they do. Report the scam at cyber.gov.au or sca...
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Strategy of scammers
No person is exempt from experiencing a scam. Scammers are clever and employ psychological tactics to hijack rational thought. These are some things to look out for… Trust – e.g., posing as bran...
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How we protect you
We shut down suspicious activity as soon as possible. Often saving our customers thousands!! How? In short, awesome tech and incredible humans. Our awesome tech We’ve invested in world-class so...
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Are you being scammed?
ONLY scammers … ask you to buy gift cards to pay a debt or for services will send ‘one time passcode’ (OTP) confirmations multiple times within a 20-minute window will ask you to pay for s...
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How to upload your image without errors
Here's how to resize or crop your images to successfully upload them: Resize your image from your phone or desktop. Visit this site 1. Download the image from your phone or your desktop. 2. On ...
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12 days of Christmas Competitions 2022
Competition Schedule Promotion 12 Days of Christmas2022 Competition & Promotion Promotion Period Over a 3 hour period each day, between 3pm and 6pm, fromThursday 1stDecember 2022 to Mo...
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Redeeming Your Google Gift Card
If you are a customer that needs assistance in redeeming your Google gift card, please contact Google customer support via the link provided below. This link will help you with the following issues...
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Fathers Day Competition 2022
Competition Schedule Promotion 2022 Father’s Day Gift Competition Promotion Period Opening at 12.00am Monday 22nd August 2022 and closing at 11.59pm Sunday 4rd September 2022 ...
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Promotion terms & conditions
Competition Schedule Promotion Father’s Day Competition Competition Duration Opening at 4.00pm 15 August 2022 and closing 5.00 pm on 19 August 2022 (AEST). No late entries can be...
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How do I check my orders
You can find a summary of your orders in My orders., which can be found: Login > My account > My orders. In My orders, you will have a list of your latest orders. Select the order you would like to...